FAQ

Castaway Cove Waterpark is a family-oriented water adventure located in Wichita Falls, TX.

Castaway Cove Waterpark is located Southeast of downtown Wichita Falls off of Highway 287. Click Directions for more details.

We are open on weekends in the spring, daily during the summer, and weekends during late summer / early fall. Hours of operation vary with time of season. Click on Hours/Calendar for a detailed list of operating days, hours of operation, and special events.

No coolers or outside food and beverage allowed inside the park. A covered designated picnic area is located just outside the main entrance and access in/out of the waterpark is easy.

Appropriate swim attire is to be worn when a guest is at Castaway Cove Waterpark. Castaway Cove is a family Waterpark therefore g-strings, thongs, “speedos”, and swim attire made of see-through material when wet or dry are not allowed according to Park Policies.

Outside flotation devices (ex. tubes, rafts, etc.) are prohibited as they may cover water surfaces of attractions preventing lifeguards from seeing their area of responsibility. Appropriate ride vehicles for attractions & lifejackets will be provided free of charge on a first-come, first-serve basis. Rental tubes will also be available.

For instances of inclement weather Castaway Cove will temporarily close the attractions and ask guests to take cover until such time as management deems it safe to re-open the attractions. It is the policy of Castaway Cove not to give a “rain check” in the event of inclement weather.

If you or a member of your party are separated just ask any member of the park staff for assistance. Separated parties will be escorted by park staff to the Group Sales office. In accordance with park policy we will take every effort to reunite park guests who are separated. It is always a great idea when visiting an entertainment facility to have a meeting place designated amongst your party in the case of separation.

Presently Castaway Cove accepts cash, personal and corporate checks, debit cards, and credit cards (MasterCard, Visa and Discover).

Yes, we have a variety of options for groups of 15 or more. Click Groups for complete information.

Castaway Cove offers a variety of admission options including all-day, mid-day, and season passes. Click Tickets for a complete listing of admission options.

Lockers are available for rent inside the park at the Locker/Tube Rental Stand to the right as you enter the park.

Lifejackets are available on a first-come, first-serve basis. They are located in metal bins by the palm trees at the corners of Shipwreck Beach.

Due to city ordinances put in place last year there is no  smoking within 20 feet of the outside of the park. We do have a bench out side of the park for smokers.

We have numerous shaded picnic areas located throughout the park on a first-come, first-serve basis. Click on Park Map for details. However, for your safety and health as with any outdoor activity we strongly advise the use of sunscreen rated SPF 15 or higher with ingredients that block UVA and UVB rays. Sunscreen is best applied liberally and 30 minutes prior to sun exposure. It is also advised to reapply sunscreen many times throughout the day during your visit to the park.

We recommend that you bring or purchase a strap in our Retail store to help secure your glasses during park use. However, despite the use of such devices there is still a chance that your glasses may be dislodged during use of the Rides/Attractions. Castaway Cove will not be responsible for any damage to or loss of eyewear.

Restroom, shower and changing facilities are provided inside the park located on the Northeast side of the Entrance Complex. Click on Park Map for details.

Lockers are available for rent at the Locker/Tube Rental stand located to the right after you enter the park. Castaway Cove Waterpark is not responsible for any lost or damaged keys and/or remote devices. Click on Park Map for details.

Other than carrying loose money and change inside your pockets, you may choose to purchase a money container in our General Store or some “Castaway Cash” at any register in the park. “Castaway Cash” is a wristband with tear-away tabs equaling amounts of money that are good for purchases within the park. Monetary tabs will be torn away by a park employee at the time of purchase. Any tabs already torn away from the wristband at the time of purchase are not valid. We also accept credit cards at all register locations.

Any lost items found in the park by employees will be taken at the earliest convenience to the Group Sales office located on the Southwest portion of the Entrance Complex.

Various promotions and discount programs will exist throughout the summer. Join our Facebook page, sign up for a Fun Alert, or watch local media for promotions and special offers.

Castaway Cove will employee a staff of highly trained lifeguards, Supervisors, and EMT’s to assist with any medical issues. Our First Aid facility is located to the right of the lockers.

In a continued effort to ensure guest safety it is park policy that all guests age 10 and under are to be accompanied by a guardian age 13 or older who is to be present on park grounds at all times during their visit.

Other than personal transportation, there are a few ways to arrive at the waterpark for an enjoyable day of water fun. We are an established stop with the Wichita Falls Transit System on the MESA route. You can also call one of many local cab companies and have them drop you off at Castaway Cove Waterpark, 1000 Central Freeway East.